Refund policy

Return & Refund Policy

Last updated: [09/01/2026]

At Blissbody, we make food and beverage products that are hygienically prepared and sealed for safety. Because of this, we follow a strict no-return policy.

❌ No Returns

Once an order is delivered, returns are not accepted.
This applies to all Blissbody products, including single bottles/pouches, combo packs, subscriptions, and discounted offers.
We cannot accept returns due to food safety, hygiene, and quality regulations.

✅ Refunds or Replacements (Only in Rare Cases)

We will offer a replacement or refund only if:

You receive a damaged or leaking product, or
You receive a wrong product (different from what you ordered)

No other reasons are eligible for refunds or replacements.

⏱️ How to Report an Issue

To request a replacement or refund:

Contact us within 24 hours of delivery
Share:
- Clear photos or videos of the issue
- Your Order ID and registered contact details

📧 Email: customercare@blissbody.in
📱 Phone: [18003090264]

Requests made after 24 hours of delivery will not be accepted under any circumstances.

🔄 What Happens Next

Our team will review the request.
If approved:
- We will replace the product, or
- Issue a refund if replacement is not possible.
Approved refunds are processed to the original payment method within 7–10 working days.

Blissbody’s decision on refunds or replacements will be final and binding.

❗ Not Eligible for Refunds or Replacements

We do not offer refunds or replacements for:

Change of mind after purchase
Taste, flavour, sweetness, or personal preference
Products that have been opened or consumed
Incorrect address or delivery failure due to customer error
Delays caused by courier partners
Orders placed with incorrect details

📦 Shipping & Delivery Disclaimer

Products are packed securely before dispatch.
Shipping is handled by third-party logistics partners.
Blissbody is not responsible for delays caused by courier services, natural events, strikes, or unforeseen circumstances.
Our responsibility ends once the order is successfully delivered.

⚖️ Legal & Liability Clause (Important)

By placing an order on Blissbody’s website, you agree to this Return & Refund Policy.
Blissbody is not liable for indirect, incidental, or consequential damages arising from product use.
All disputes, if any, shall be subject to the jurisdiction of courts in India only.
This policy complies with applicable Indian consumer and food safety laws.

📜 Policy Changes

Blissbody reserves the right to change or update this policy at any time without prior notice. The latest version published on the website will always apply.